FAQs
What are your fees?
Our fee for a consultation of at least 50 minutes is $210 which is payable at the end of the session by credit or debit card.
The Australian Psychological Society (APS) recommended fee for a standard psychological consultation of at least 46 minutes is $300.
What is your cancellation policy?
If, for some reason you need to cancel or postpone your appointment, please give the psychologist at least 48 hours’ notice, otherwise you may be charged a cancellation fee of 50% of the session fee. Please be aware that cancellation fees cannot be claimed under Medicare or private health funds.
Do you offer telehealth sessions?
Where appropriate and effective we offer telehealth appointments (video or phone).
Do I need a referral or a mental health care plan (MHCP)?
You are not required to have a referral or a mental health care plan (MHCP) to book an appointment with a psychologist. However you will need a referral letter and/or a MCHP if you wish to claim a rebate back from Medicare.
Under Medicare’s Better Access to Mental Health Care initiative, you may be eligible to access up to 10 partially rebated individual treatment sessions per calendar year. To access this service, you will need a referral from your GP or psychiatrist. There referral paperwork from a GP is called a Mental Health Care Plan. Psychiatrists do not need have to fill out this paperwork but can write a referral letter asking that you be seen under the Medicare Better Access Scheme. The referring doctor will specify how many sessions they would like you to receive before you need to return to seem them for a review.
If I am eligible for a Medicare rebate how much will my ‘gap payment’ or ‘out-of-pocket expense'“ be?
The current Medicare rebate for a 50-minute session with a clinical psychologist is $136.35 for up to 10 sessions per calendar year. Therefore, with the rebate, your ‘out of pocket’ expense or ‘gap payment’ for a weekday appointment is $73.65.
If you are registered for online claiming services, you can request that your clinical psychologist on your behalf lodge your claim with Medicare after payment of the full fee. If so, please email a copy of your referral letter and/or MHCP prior to attending your first appointment to info@herecomesthesunpsychologyclinic.com.au
How can I book an appointment?
You can call us on on 0433 763 016 or by email at info@herecomesthesunpsychologyclinic.com.au for a free 15 minute consultation to discuss whether we are the best service for you.
What do I need to bring for my first appointment?
After you have booked an appointment on our client portal you will receive a confirmation email with an intake form and consent form. Please complete these forms prior to your appointment or you may complete them at the time of your appointment if you have any concerns or questions. If you have a referral letter and/or mental health care plan (MHCP) please email to info@herecomesthesunpsychologyclinic.com.au or bring these to your first appointment. Please also bring your Medicare card.
What services do we not provide?
Here Comes The Sun Psychology Clinic does not provide psychological reports for legal or insurance matters.